Book Your Visit
Call and tell us the appliance, brand, and symptom. We find a time that works and confirm it.
Our Process
Our Appliance Repair Process
From call to fixed in four steps: book, diagnose, price, then fix and test. Here is exactly what happens on every Hermitage Appliance Repair Pro visit.
- Serving Hermitage & Davidson County
- Mon–Sat + 24/7 Emergency
- Upfront price before work
Mon–Fri: 7AM – 7PM · Sat: 8AM – 4PM · 24/7 for emergencies. If you smell gas or see sparking, see what to do first.
What every visit includes
- Diagnosis first, never a guess
- Upfront price in writing before work
- All major makes and models
- Tested and leak-checked before we leave
Brands We Service
- Samsung
- LG
- Whirlpool
- GE
- Frigidaire
- Maytag
- Bosch
- KitchenAid
- Electrolux
- Kenmore
- Amana
- Hotpoint
- Sub-Zero
- Viking
- Thermador
- JennAir
Don’t see your brand? No problem — our technicians work on all major makes and models. Call (615) 583-1836 and tell us the brand and model number on the rating plate. Brand names are trademarks of their owners; Hermitage Appliance Repair Pro is an independent repair service and is not affiliated with or endorsed by any brand listed.
Our Process
How Every Visit Works
Every visit follows the same four steps, whether it is a disposal reset or a full installation. No surprises, no pressure at the door.
Upfront Diagnosis
Your technician checks the appliance, finds the actual fault, and explains it in plain words.
Straight Price
You get your options with real numbers before any work starts. You decide, no pressure.
Fixed & Tested
We repair, run a full test cycle, check for leaks, and clean up before we leave.
Safety
Safety Comes Before Scheduling
- Gas smell: leave the home, call your gas utility or 911 from outside, and do not flip switches or light anything.
- Water leaking: turn the appliance off and shut off its water supply if you can reach it safely. Mop up standing water and do not run another cycle.
- Sparking or smoking: stop using the appliance. Unplug it only if the plug is safe to reach; otherwise switch off the breaker.
- Microwaves: do not open the cabinet yourself. Microwaves store high voltage even when unplugged.
These steps are also on our emergency page.
Questions
Frequently Asked Questions
How long does a repair visit take?
Most diagnostic visits and common repairs are completed in one visit. If a part must be ordered, we tell you the timeline before you approve the work.
Do I need to be home for the whole visit?
Yes, an adult should be home so we can explain the diagnosis, agree the price, and walk through the test cycle with you before we leave.
Ready When You Are
One call gets a real technician on the way. Mon–Fri 7AM–7PM, Sat 8AM–4PM, and 24/7 for emergencies.
Schedule Service · (615) 583-1836
Mon–Fri: 7AM – 7PM · Sat: 8AM – 4PM · 24/7 Emergency Service